News & Events Archives - ARLINGTON https://arli.com/category/news-and-events/ ARLINGTON is Your Best Source for Office Machines & Supplies Wed, 12 Jun 2019 19:04:05 +0000 en-US hourly 1 https://arli.com/wp-content/uploads/2018/12/cropped-Arli-Favicon-32x32.png News & Events Archives - ARLINGTON https://arli.com/category/news-and-events/ 32 32 How to Prepare for Important Sales Calls https://arli.com/how-to-prepare-for-important-sales-calls/ https://arli.com/how-to-prepare-for-important-sales-calls/#respond Thu, 22 Oct 2015 20:58:35 +0000 http://www.digitek.com/?p=2037 Three pre-call pro tips that will make a huge difference in your sales performance!

Here’s the situation:

You’ve booked a meeting with the key decision maker at an account in your area that has tons of potential. They do business now with your competitor and you want to make the most of this initial meeting.

Rather than wing it, here are three pre-call tips we talk about in our Partner Pro training modules that you can use to prepare so you’re sure to land the deal!

  1. Research the Company – The Internet has provided today’s sales professional with a battery of tools to gain tremendous insight into the company and the person they’re about to meet with. Prior to any meeting, elite sellers will Google the company name and see what’s being said about the company. Next, they will check the company’s website to pick up on key corporate messages they can use to link to their product or service. On the site they will also peruse the company’s social channels (usually Twitter because it is the most up-to-date voice) and then cruise through their press releases with a final stop in the recruiting section to determine possible areas of growth. Experienced reps say they can get what they need from a prospect’s website and social channels in less than ten minutes. This includes current trends, market positioning and intelligence they can use to be more effective on the first call.
  1. Research the People – Google the name(s) of the person you are meeting with to see what comes up. Popular stops include each person’s social media channels to see what they’re saying. It’s recommended that you start as a listening observer then wait until after the meeting to connect with them on their social channel of choice. LinkedIn is an obvious power tool you can use to learn about their background and any connections you may share. Lastly, try searching their name on YouTube. Elite sellers say that seeing the person speak on video allows them to learn more about the person than what text can provide through other mediums.
  1. Prepare Great Questions – It’s always a unique experience when you meet someone for the first time. Sales performance coach Rick Lambert suggests having two to three questions written down before each meeting. He says, “People tend to be anxious when meeting someone for the first time and having the questions written down reminds the rep to ask them early in the call to get the other person talking.” This allows most reps to settle into the call and pick the best lanes of conversation based on the answers they receive.

If the age old saying “failing to prepare is like preparing to fail” makes sense to you, hopefully these pro tips will become part of your routine before any sales call.

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Is Your Business “Sales Ready”? https://arli.com/is-your-business-sales-ready/ https://arli.com/is-your-business-sales-ready/#respond Thu, 08 Oct 2015 15:02:02 +0000 http://www.digitek.com/?p=1973

You had to take a driving test before you could drive your parent’s car. You had to pass an exam to get a passing grade in school. But do you have a minimum competency level that’s mandatory for each of your salespeople to be considered “sales ready”?

Are they ready to book enough appointments? Ready to handle the objections you know they will hear from customers on a regular basis? Ready to tell your company’s unique value proposition the way you expect when a sales opportunity arises?

If your front lines are not sales ready, you may be relying too heavily on wishful thinking and the vendor promo of the month and not enough on the ability of your people to create a compelling business offer that wins you the business.

Only you really know if all your people are sales ready.

“90% of sales organizations have no means to test for critical sales competencies.”

Sales Performance Coach and president of selltowin.comRick Lambert says that “90% of sales organizations have no means to test for critical sales competencies that drive success”. He adds that unlike technical certifications or accreditations required in so many fields, the sales capabilities of most companies are only measured by the revenue and profit they produce.

The Problem

Most companies have lost sight of the importance of teaching, practicing and developing selling skills in stride with the way their customers are evolving. The plethora of “product training” that has camouflaged itself as sales training continues to pollute sales meetings and conferences rather than focusing on the skills needed to attract and retain today’s educated buyer.

The Solution

Test your reps’ readiness by presenting them with real world scenarios within your everyday sales cycle. Actual real world situations are always best to use as your measuring stick of sales readiness.

Here are two quick ways to measure your sales readiness early in the sales cycle:

The Prospecting Test: Rather than spend another sales meeting reviewing everyone’s prospect funnel, ask each of your reps to role play with you to show you the talk track they are using to book appointments for face-to-face or online meetings. Is there enough “bait” for the fish to bite your hook? To prove your point, ask sales reps to leave you a voicemail and play them back in a sales meeting for all to hear; let them decide what they would think if they were a customer.

The Elevator Pitch Test: In a simulated chance-meeting role-play, ask your sales reps to explain what your company does. Listen and see if their dialogue is product-focused or if it’s more customer-centric and benefit focused. Do they reference any successes or business outcomes the customer would enjoy by engaging your company? Did they ask you any questions? If they plowed you over with a barrage of information, chances are they are doing this with customers too.

The Conclusion

If you believe that high activity levels will drive stronger sales results, then hopefully you also agree that the quality of each activity is critical to moving your sales needle. It’s like a bald tire spinning on ice and snow; you may be getting the revolutions you think you need (the sales activities), but without the appropriate rubber meeting the road (the skill to produce a quality sales activity), you may not really be moving ahead as quickly as you’d like.

Do you need help with your selling skills? Check out our new Partner Pro Sales Training Platform, custom built to make sure you and your people are “sales ready” regardless of what you’re selling!

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